Adam Rickitt gave his first interview on Wednesday's Good Morning Britain after he was "completely conned" out of "tens of thousands of pounds" in a horror bank fraud incident.
The 44 year old actor, who is known for playing Kyle Kelly in hit soap Hollyoaks between 2017 and 2020, was joined by his wife Katy, who is a GMB correspondent.
During the chat, host Susanna Reid, who admitted she too would have fallen victim as it was very "persuasive" and he did "everything that he could" to verify who the people were, asked how much they had lost during the scam.
To which Adam revealed: "We lost £50,000… just shy of that, so £49,500. The scary thing is, that wasn't what they were aiming for. They weren't aiming for the £49,500, they were aiming to empty our entire business account.
"It was purely by chance after this two, three hour process, that I was able to spot that the money, that I was told would never be leaving our account, had actually been left and it wasn't [his bank] he was speaking to."
Adam insisted that his bank has been "fantastic" throughout the process of solving the crime and that they were notified on Tuesday that their funds have come back.
He said: "We got a call from them yesterday morning saying that the funds have come back to us, now basically in order to get the funds back when you've been a victim of a fraud is not to be at fault and normally that process can take a minimum of 15 working days.
"The fact we got it back so quickly, I think means that they knew it was very apparent the information the scammers held on us something else had gone awry, I'm sure someone will be investigating that.
"I can't say who or how or when we will get an answer to that but just because we got our money back, as far as I'm concerned, that is not where this crime ends for me."
While Adam's wife Katy added: "We have pulled our hair out for the last seven days, he had three hours of hell, so we basically went through everything with a fine-tooth comb", pointing out it's a "real gamble" whether you get money back.
Katy continued: "We consider ourselves well, not lucky, because he's been through so much hell they actually deemed he couldn't have done much more!"
It comes after Adam took to Instagram over the weekend, fighting back tears as he revealed he was scammed out of "tens of thousands of pounds", telling fans he wanted to potentially help others realise a scam when they see one.
Adam, who recently left fans in disbelief over his age as he insisted he didn't get a hair transplant, said he considers himself "savvy" but in this instance he got "completely conned" by a push payment scam.
It started with a text from Barclays explaining that there had been some "suspicious activity" on his account before informing him that a member of the fraud investigations team would be ringing him.
He continued: "I got a phone call from an 0845 number shortly afterwards and the chap Martin introduced himself, said, ‘I am ringing from Barclays fraud department,' did the same security questions I always have.
"While I was on the phone to him on my laptop I even went on the Barclays website to check the number he was calling from and sure enough it was the Barclays' fraud number."
Adam went on: "Long and short of it was he explained to me that someone had been into the Crewe branch and had attempted to withdraw money. He said the only way that person could do that was using my driving licence and my passport and my signature."
When asked if it was him, Adam said "no," which left him worrying that this was a case of identity theft. He then rang his wife and asked her to check if his passport and driving license were at the house, which they were.
The man then said he would call back, and while he waited, Adam checked his bank account to see everything as it should be.
Fighting back tears, Adam then recalled how the man who was impersonating a Barclays staff member told him it was an "inside job".
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Adam, who recently admitted he worried he'd be mocked and "less manly" over his infertility, was then asked to do a "dummy payment", which he was told would "trigger a member of the fraud department". He was then told to tell whoever called from the department that he doesn't want the payment to go through.
He was then told that they would have to launch an internal investigation and in the meantime close down his account, which is one he relies on for his business Dexter & Jones. He then went back into his account through his phone app and found that the money had left his account.
"It was a scam," he said. "I feel like an idiot. It's very embarrassing. It's hard to look my wife in the eye. The thing was, they even knew how much money was in my bank account."
He added that the scammers asked the right questions, said the rights things and knew his relationship with the bank. "Naively, I didn't know you could ghost phone numbers," he said. "As a result of this, they took tens of thousands of pounds."
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